Monthly Archives: November 2013

Nielsen’s 10 Usability Heuristics for User Interface Design

Posted in 1995, and originally written in 1990, Jakob Nielsen’s guidelines for user interface design just came to my attention. I find it interesting that his heuristic for help and documentation is basically the definition of performance support. http://www.nngroup.com/articles/ten-usability-heuristics/

Posted in learning, performance support